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[Cancel] Keeping a better rate / strategy?

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My bill is now $165. This is for the Digital Starter (no premium channels) Voice, and Internet. One DTA, and 3 cable cards. Verizon triple is $80/mo, and I expect an extra $15 for the 3 cards. So about $100 for 2 yr commitment, and a $350 rebate gift card. It seems to me that competition would make the cost between these two choices a lot closer. The only reason I hesitate to just flip the switch is the pain to set up new email accounts. (If I had any words of wisdom for young people it would be to never set up email tied to your provider.) So my question is this - When I call Comcast, are they going to offer a compromise? The extra $800/yr is enough to just suck it up and move email addresses over the next month or so.

[Cust Svc] what is wrong with comcast

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I finally decide to get internet and tv. I am talking to the person and find out the only way to get connected is to supply them with my Social Security Number. Sir its for billing purposes. WHAT? you don't need my ss number and I am not giving it to you to get tv service. sorry sir but those are the rules. AGAIN WHAT??????

[Content] August Channel Changes - Comcast Seattle

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Just some minor moves...I actually find it interesting how often there seems to be swaps in and out of Latino stations... Effective 7/16/15 Cinema Dinamita will be replacing Gran Cine on channel 758 in the Latino Tier. Cinema Dinamita is a Spanish-language Mexican movie Channel featuring a variety of popular Mexican films. Effective 9/10/15 NBC Universo (ch 603 and ch 735) will be changing its programming feed from the East Coast feed to the West Coast Feed. Please note this change will affect DVR recordings and parental control settings. Please make sure you reset your DVR recordings for any of the impacted channels above.

[Cust Svc] PA residents: class action deadline nearing

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Just a reminder to PA folks that the deadline to file for the Comcast TV class action lawsuit is 10 July 2015. https://cablesettlement.com/mainpage/FileYourClaimFormOnline.aspx -- Please support Great Lakes Bengal Rescue, a 501c3 charity. Foster homes are urgently needed for the beautiful Bengal cats in rescue.

[X1-X2] Want X-1/X-2 capability but OT want recordings independent

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I've dug (deeply) but can not find a post/thread that answers my question. We currently have three legacy DVR boxes which obviously do not share recorded content between them. This is exactly the situation we want to maintain, but we would like the upgraded capability of the newer boxes. Basically, what we want is recordings to NOT show on other boxes. Is it possible with the newer X-1/X-2 boxes to keep the recordings separate? -- Dave EMC USN(ret) Most computer problems are caused by a loose nut between the chair and the keyboard.

[Comcast Equip] Comcast / xfinity eliminating HD channel numbers in 3 digits?

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I was talking with Comcast technical support a few days ago, helping a friend with an authorization problem, and two different support people told me the 3 digit channel numbers (100-999) for HD channels were going to stop working very soon, and to get the HD channels you would have to tune to a 4 digit number. This was going to be the case for standard HD boxes and HD-DTA's. The location is in a suburb of Detroit. Back a few years ago, I had a connection at Comcast that originally gave me the news that they would be reorganizing the channels between 100 & 999, and then also adding 1000 to those for HD. Not having done less than 1000 reorg, at least as yet, it looks like the solution now is to simply duplicate the all HD channels over 1000 (already done) and eliminate the 3 digit HD channels. From the 1000+ lineups I've seen across the country, they all appear to have the same channels on the same numbers, e.g: 1070 HSN 1105 FOX News 1204 A&E 1305 Lifetime 1405 MTV 1507 Sprout 1605 ESPN 1705 NFL Network 1806 AMC 1910 HBO This pretty much aligns with the info from years ago: - 1000's: Locals, shopping - 1100's: News, Government, Weather - 1200's & 1300's: General entertainment and lifestyle cable channels - 1400's: Music channels - 1500's: Kids and religious channels - 1600's & 1700's: Sports channels - 1800's: Movie channels and PPV - 1900's: Premium channels Has anyone else heard about eliminating the 3 digit HD channel numbers?

[Comcast Equip] Will there ever be one comcast ?

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In NJ we have 3 comcasts maybe more, But if i visit an office 1 mile from work. There boxes don't work on my system in Hillsborough. The same goes for Comcast of Mercer. Why cant comcast get its act together and have one unified system ? Never mind channel numbers that is also to great a task for them .

[Comcast Equip] Just a question about X1

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I just got the X1 triple play today and am looking for the manuals and support on how to use it. The two boxes I installed are a Pace PX013ANM and a PC PX032ANI. When I go into my account and click on manuals for these two boxes it just brings up a drop down menu and the units aren't even listed. I was surprised at how easy the boxes were to install and setup, would just like to know how to use the features. Thanks.

[Comcast Equip] Do I Need A New Companion Box?

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I am having some strange issues with my companion box. Main X1 DVR box works flawlessly (so far). The companion box looses audio several times a day. Only way to get it back is to unplug it from the AC source and plug it back in. Recordings stutter constantly. Unable to watch. Like there is no buffer. Reminds me of watching YouTube on dialup. The "last viewed" selection scrolls all the last viewed channels constantly without hitting any buttons on the remote. We have even turned the box and TV on first thing in the day and the last viewed channels are scrolling away, without even hitting any buttons on the remote other than to power the box on. Only way to stop it is to unplug from the power and plug back in. The "info" box that comes up at the bottom for a few seconds is laggy as hell, and sometimes gets stuck staying on. This companion box has a moca filter and somewhere an amp hooked to it. So can all this stuff be happening due to noise somewhere in line and the amp is amplifying it? This companion box is like half its processing power is missing it is so laggy reacting with buttons on the remote. Very very slow compared to the main DVR box. Any suggestions? -- Long you live and high you fly, and smiles you'll give and tears you'll cry, and all you touch and all you see, is all your life will ever be.

ProgDVB and Avermedia channel scan options.

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Trying to set up ProgDVB for a channel search and looking for proper Frequency range, symbol rate and modulation to perform a channel search. Anybody give me a hand on this? Pretty sure its still QAM256, but the symbol rate is whats getting me. Added a couple pics that might help. Been looking through the threads and forums and cant come up with anything helpful unless I'm looking in the wrong places.

[Content] Guide change with lost channels

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It looks like they took away local channels. NBC is gone, now you get to watch Fox news in it's place. More Spanish channels randomly put through the menu with big chunks of it taken as well. -- Let them eat FIBER!

Why doesn't the DTA carry all the channels?

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So this is a simple question. Is it a technical reason or a Comcast policy reason due to lost revenue?

[X1-X2] Considering upgrade to X1...feedback on good, bad, ugly?

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I am still using legacy Moto DCX-3501 DVRs and a Moto digital HD STB. Each DVR has 2 HD tuners and each has a 500GB internal HDD. The guide isn't fancy, but it works. When X1 first came out, there were all kinds of issues posted and users did not seem satisfied and upgrading didn't seem like a good idea. Fast forward a couple of years, and I'm wondering if it's time to revisit an upgrade. I've done some research on the Comcast forum and tried to read up as much as I can, but I'm looking for candid, boiled down feedback. Is an upgrade to X1 from legacy digital boxes/DVRs recommended or should I continue to hold tight? What are the main drawbacks or missing features in X1 today?

[Comcast Equip] I finally got my TV guid added into both of my HD-uDTA-M

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I am grateful Comcast that you have finally brought the much needed TV guide to my HD-uDTA-M in my area. It is now more than easer to switch from the SD broadcast to the same thing that is broadcasting in HD witch the click of OK from my remote. Thank you so much Comcast you have made watching TV so much easer for me. Keep up the great work you do for people.

[Content] Weather Channel no longer in HD in Atlanta

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Does anyone know why TWC HD channel is no longer HD in Atlanta on Comcast? From what I've heard there's a technical issue but it's been way over a month now that they're showing widescreen SD on the HD channel instead. They do have an old SD channel also and have broadcast in HD here for years now until this recent issue.

[X1-X2] Channel listings incorrect

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Who do I contact to get the TV listings updated? Jamboree in the hills is Thursday through Sunday and it is being aired on wtov9 but all of my boxes still show regular programming. How can I get this fixed?

[X1-X2] X1 DVR Capabilities Expanded to 6 tuners!!!

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X1 DVR Capabilities Expanded With XFINITY on the X1 Entertainment Operating System DVR service, customers can now record up to six shows at once. There is no longer a dedicated tuner for live TV, allowing all tuners to be used for DVR recordings. Previously, customers could record up to four shows at once, while watching a fifth show on a tuner dedicated to live TV. Please note that this applies to customers with all models of the XG1 DVR set-top box, except for the Pace XG1v1. If customers wish to swap their Pace XG1v1 for a different model in order to get increased recording capability, you may contact us at 1-800-COMCAST or via CHAT at the link below request a swap via self-install kit (SIK). https://www.comcastsupport.com/ChatEntry/Protected.aspx The “STB Version” under “About” contains the model & software information. Press the XFINITY button on the remote control, arrow over to the gear icon on the right, press OK, arrow down to About, press OK. The STB version line is what you are looking for. For example “ PX013AN_2.0.2p7s1_PROD_HYBse-signed” “ PX013AN” is the model number. In this case a Pace XG1v3. “2.0.2p7s1_PROD_HYBse-signed” is the software version Model Box Type MX011AN Arris XG1v1 PX001AN Pace XG1v1 PX013AN Pace XG1v3 AX013AN Arris XG1v3

[Content] NFL Network

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Its time for another football season, and another season of not having NFL Network and NFL Redzone to view online, tablet, smartphone, etc. Does Comcast have any plans to finally do this for the 2015 NFL season?

Comcast XFINITY vs. Verizon FiOS

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I've had FiOS for 2 years and, while the service overall is excellent on the Internet side, there are a variety of annoyances and cost increases that have me looking at Comcast. We currently have FiOS multi-DVR service, and have noticed the following problems: - you usually can't FF in On Demand - if you pause On Demand for longer than a minute or so it will completely time out and you can only resume play from the start of the program, not where you paused. Combined with the no FF this is really annoying. - recorded shows periodically record with "static" - the DVR is generally laggy and slow to respond, leading to unintentional button pushes when you think your original selection wasn't received and you reenter it, only to have the DVR simultaneously receive and execute both selections, particularly when navigating menus Can anyone provide some comparative info with the XFINITY service? How are the latest DVRs? Does On Demand work well? Thanks in advance for any info.

[Cust Svc] Another billing "oops" in the news

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Looks like a Comcast VP of Apologies and Promises is oh, so sorry -- yet again. Not an actual "VP" but a Comcast spokesperson who will make sure CSRs know about particular cable TV discounts for senior citizens and disabled in St. Paul, MN. ".... We are communicating with all customer care representatives to make certain they are aware of the discount and the qualification process for St. Paul customers.” http://consumerist.com/2015/07/16/15-years-into-agreement-to-provide-st-pauls-elderly-a-cable-discount-comcast-reps-have-never-heard-of-it/ -- Please support Great Lakes Bengal Rescue, a 501c3 charity. Foster homes are urgently needed for the beautiful Bengal cats in rescue.
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