I have Xfinity X1 platform and my Sumsu
I have Xfinity X1Platform and the remote paired with my Samsung Smart TV. I do not know if all the cable boxes are the same nationwide. In my area of SE Michigan the X1 DVR cable box is a Comcast CC S/N 1332EK852.
Lately whenever I shut off the platform either intentionally or by accident (the mute and off button are next to each other on the remote and in the dark there is a problem) and want to turn it back on there is an annoying problem. The TV screen remains black and only the audio works. Sometimes if I shut down and wait 10 minutes the full programming once again appears. On other occasions I have to power off the cable box and then wait for the Xfinity X1 to resume full operation.
Has anyone had a similar issue and if so is there a fix?
Frank
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