We've been with comcast since Oct. 2011. Re-newed the promo, w/minor changes at least twice. This time, I was sure we were done. Digital preferred, unlimited phone and 45M download. 119 plus 10 for modem and about 12 for "other" charges. Edit: this account was "inherited" from someone else who had them for years. They still do not recognize the "last 4" of our registered account. Not sure if that has anything to do with it.
Showed my wife how to contact customer retention. Our bill would be near $200, if not for my wife calling CR. They removed the Starz option, which is all re-runs and we don't use. Re-newed us for 2 more years at 109 base price. Hope this encouragement will remind people to stick with it.
--
we're all connected
↧