X1 DVR Capabilities Expanded
With XFINITY on the X1 Entertainment Operating System DVR service, customers can now record up to six shows at once. There is no longer a dedicated tuner for live TV, allowing all tuners to be used for DVR recordings. Previously, customers could record up to four shows at once, while watching a fifth show on a tuner dedicated to live TV.
Please note that this applies to customers with all models of the XG1 DVR set-top box, except for the Pace XG1v1.
If customers wish to swap their Pace XG1v1 for a different model in order to get increased recording capability, you may contact us at 1-800-COMCAST or via CHAT at the link below request a swap via self-install kit (SIK).
https://www.comcastsupport.com/ChatEntry/Protected.aspx
The STB Version under About contains the model & software information.
Press the XFINITY button on the remote control, arrow over to the gear icon on the right, press OK, arrow down to About, press OK. The STB version line is what you are looking for.
For example PX013AN_2.0.2p7s1_PROD_HYBse-signed
PX013AN is the model number. In this case a Pace XG1v3.
2.0.2p7s1_PROD_HYBse-signed is the software version
Model Box Type
MX011AN Arris XG1v1
PX001AN Pace XG1v1
PX013AN Pace XG1v3
AX013AN Arris XG1v3
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