I received a letter today that coming October that I will be charged $2.99 a month for the DTA unit. What in the world is going on here?? This unit was given by them for free and free of charge. I received the unit at my last residence over 6 years ago! The letter states they made a billing mistake. What a lie! There is no mistake this is just a sick move for more money. Charging for a unit they gave me free over 6 years ago what a F'in JOKE! So is this part of their customer service changes that they said was going to happen? What a bunch of incompetent idiots.
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