The following posts are from Comcast's Ted Hodgins, Sr. Director, Video Product Development - Navigation, in Media & Entertainment, "New Guide for Scientific Atlanta Cable Boxes" blog:
http://blog.comcast.com/2010/05/new-guide-for-scientific-atlanta-cable-boxes.html
They contain information about the new Comcast guides for the SA/Cisco areas.
quote:Hi Ted,
I know the current guide for the SA/Cisco areas is called S25 and the guide for Cisco AnyRoom DVR functionality is called On-Screen Guide 2.0. What is the name of the guide that will be released this summer for the SA STBs?
Will Cisco RNG STBs get this guide or will they skip it and only get On-Screen Guide 2.0?
Thanks,
Russ
Russ | April 17, 2012 4:05 PM
http://blog.comcast.com/2010/05/new-guide-for-scientific-atlanta-cable-boxes.html#comment-45717 quote:Hello Russ. The S25 name you referenced for this guide is not a customer-facing name but yes that is a name we use internally when referring to this version of the guide. You can see the S25p3 naming in the guide configuration menu. The next version of the guide coming out over the summer is labeled internally as S26.
For others, here is some inside baseball: The version number (S25, S26) of the on-screen guide for your cable box can be found in the guide's setup menu.
Press the Menu button twice on the silver Comcast remote control, select Setup, then Cable Box setup, arrow down to Configuration and 'Select to display' and press OK/Select.
The line immediately underneath the Review Configuration header will show you the version of the guide currently on your cable box. The first few characters (S25p3) indicate the guide code number. A change in guide code number on that box would indicate an update to the guide.
Don't worry. You will hear about the new guide from us in advance in a few different ways (other than having to constantly check your guide code number via the above)!
What area is getting which guide and when depends a lot on time, geography and hardware (cable box type) with a few moving parts to make it interesting.
To try and put it simply, most all Scientific-Atlanta branded cable boxes will be receiving this new guide (S26) regardless of where you happen to live. Some smaller quantities of older models of SA boxes (about 1% of our deployed boxes in SA-Cisco footprint) will get a guide update without the iTV applications.
In some areas (Florida, Georgia, South Carolina, Mississippi, Tennessee, Louisiana, Texas, Minnesota and New Mexico), we plan to deliver On-Screen Guide 2.0 this year to the Cisco RNG series (RNG 100, 150 and 200) of cable boxes. Some of these areas may get S26 on their Cisco box first before getting On-Screen Guide 2.0. Other areas may go directly to On-Screen Guide 2.0 on newly deployed Cisco RNG cable boxes.
The deployment sequence, customer communication plan and employee training plan will take that into consideration as each market will be at a different stage of the On-Screen Guide 2.0 process.
Other SA/Cisco areas that are in states that I have not listed above are not currently targeted for On-Screen Guide 2.0 this year and some of those areas (that I have not listed) may get our On-Screen Guide 3.0 (also called the X1 guide) this year or next year.
The long term plan is to get all of our newest cable boxes (regardless of hardware manufacturer or geography) onto a common guide starting in 2013 to provide a consistent experience.
Ted Hodgins replied to comment from Russ | April 18, 2012 2:08 PM
http://blog.comcast.com/2010/05/new-guide-for-scientific-atlanta-cable-boxes.html#comment-45967
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