Today I got a letter from Comcast that I need to upgrade my equipment upgraded for MPEG-4 and to call them at 800-391-3000 so I call them and no one know what its about and I am told Connecticut is not going MPEG-4 to ignore the letter.
The letter was sent from the Berlin, CT office so it has me concerned that the person I spoke on the phone with does not know whats going on.
We have a number of old HD boxes which we have has for around 3 years now. I am sure those ones are not MPEG4 compatible.
I also have a HD Homerun Prime (Model HDRD3-CC) with a Cable Card. Not sure if that does MPEG 4 or not so contacted the HD Homerun support guys at Silicon Dust.
Anyone else get one of these? What should I do if it is true?
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