The main cable box is a AR ax013anm DVR that just locks up and freezes, has been doing that for sometime now.
The box has been replaced once.
Comcast has sent two techs out, at different times, who said the signals are fine and changed the splitter and re-terminated all ends. That didn't help and the box still hangs up and freezes 2 or 3 times a week.
I replaced all the coax with quad shield and used weather proof compression fittings throughout. That didn't help.
The only way to get the box working again is to unplug the power and reboot as the "A" button on the remote doesn't work to do restart or system refresh.
Running out of things to do and wanted to check here before driving to the Xfinity store and replacing the box again.
Thanks in advance.
↧