When I fast-forward through a program, either if it's on delay in live tv or on DVR, the cable box has this tendency to start the skip through at its normal speed, i.e. FF1 at a moderate pace, FF2 at a faster pace, etc., and then it will jump to (not even kidding) ten minutes ahead in the recording even if I have only pressed the FF button literally three seconds ago. Like during a Flyers game, it will go to commercial at, say, 10 minutes left in the first period. I use FF2 to skip the commercials, and before I know it, I'm at the end of the first period. I'm NOT exaggerating. And I'm not talking like when you FF at 4x and you go so fast that it goes thru like 2 minutes of a show or game when it comes back from commercials because you weren't able to slow it down in time. I mean that vertical yellow bar on the FF meter will go from 10 minutes in the show (or game) to 20 minutes in while FF'ing at 2x--that is, the second-slowest FF'ing speed, not including SLR. That is not supposed to happen, and it is incredibly annoying and inconvenient.
The Xfinity guy was as puzzled as I was but said something about how the newer boxes (I have the slimmer, smaller black box but not X1) are designed to FF even faster because ppl were complaining about programs not FF'ing fast enough. That sounded odd, but even if that is true, then there is a design flaw, because this cannot be how these cable boxes are supposed to work! I understand wanting to skip thru commercials faster, but if it comes at the expense of skipping through 10 minutes (or sometimes even more) of a show or game I am watching, something is definitely wrong.
Anyone got any ideas or has seen this with their box?
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