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Not receiving full channel lineup HDHomeRun PRIME

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Received my CC today and had it paired with the HDHomeRun. It seems i am only receiving the content of what would be included in the basic cable package. Locals, some advertising, and HD locals. Im subscribed to Digital Starter. My Xfinity HD STB is receiving all the content i should be. I read a post that someone fixed this issue by having billing change the outlet code to a 'tivo code' versus just an additional outlet..? Firmware is up to date. CC stats: OOB Mode: OOB GTC: OOB 2-Way: Unknown Rx RF Freq: 75.25-NT LKC: 75.25N Tx RF Freq: ---.-- Power: -- RF-OOB Status: IDLE EMM ID/PID: 1/0x1503 VCTID: 39 OOB Msgs: 7259 VCT: 218 OOB-rate: 7 NIT: 240 XAIT: 0 NTT: 400 CVT: 0 STT: 40 EAS: 0 Full Tx: 0 Full Rx: 0 Card Manufacturer Motorola Card Authentication success Card Validation success 3DES encryption supported OOB Frequency 75.250 MHz OOB Lock 2.048 Mbps Signal Strength 91% (-5.8 dBmV) Signal Quality 100% (37.7 dB) Channel List cablecard-oob I have a feeling this is a programming issue and its going to be a matter of me convincing comcast that its not my hardware. Any pointers?

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