We currently have AT&T/DirecTV and our contract for the TV is up in a week. Ideally I would love to change to Xfinity as DirecTv's customer service is horrible (ever since they got bought out by AT&T), they constantly keep trying to raise our rates, the On Demand selection is terrible and the internet through AT&T is way to slow (they claim we live to far from the hub and the fastest speed we can get is 12 Mbps). We are currently paying about $135 for internet (12 Mbps) and the CHOICE package (this was negotiated when I canceled last year and they called back the next day and offered a great deal). Now that our set to expire our bill will raise to about $150 which still isn't to bad and I'm assuming I might be able to negotiate lower. However, I still have all the complaints I mentioned earlier.
When I contacted Xfinity, they want around $175 for the same package we have now (and I would have to buy my own modem). Plus they want $60 for installation! The only benefit is 75 Mbps. If I just want to get internet it would be $79 (ridiculous). They do have a package deal for $54.99 for the 75 Mbps and 10 channels of TV. This would be great but they were adamant that I would have to hook up the TV (I wanted to just not use the TV part and get Directv or Dish).
So does anyone have any advice? Ideally I want to keep my bill under $150. I'm okay with keeping DIRECTV if I have to (or going to DISH), but the 12 Mbps is way too slow and it seems that Xfinity is the only other option. Thanks in advance!
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