I know Comcast Xfinity has problems today with both internet and cable TV connections but I checked my area and they are reporting no outages. My cable TV is working fine now and my internet stop giving me problems, hours ago. The problem I'm having started around 11 PM last night and if I click on the Xfinity button on my remote, switch to Apps and try to load Netflix or Youtube. It starts to act like it's starting to load but then I get a pop up message saying:
This feature requires Xfinity Internet.
Go to xfinity.com and select Shop/Upgrade to add service to your account.
I have internet and it's from Xfinity and if I check my account through my TV, which shows the services of TV, Internet. Anyone have any ideas what this can be?
I forgot to mention that I also went through the Xfinity settings and under help and clicked on both Restart and System Refresh and I'm still having this applications problem.
↧