This is something I have noticed happening more than once. Some of my favorites get turned off. For example all the Showtime, HBO and other movies channels, plus non-movie channels, get turned off and I have to go back and re-favorite them. Just went through the process last night.
I have 2 main TV's I use and notice I must go through the procedure of re-favoriting channels on each one. I am not under contract.
My package: [a copy/paste]: Premier Triple Play
Includes Digital Premier, Sports Entertainment Pkg, Extreme 150
Internet and XFINITY Voice Unlimited
I also have whole house DVR and HD
Includes HBO, STARZ, Cinemax, and Showtime
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