I've been working with customer support for two days on this. What they won't do is verify whether they can watch this movie past the 19 minute mark on a different account. I've tried via TV and online on my computer.
Free on demand movie, "The Hot Spot", 1990, with Jennifer Connelly, Virginia Madsen, and Don Johnson.
I haven't had a problem with other movies.
I'm hoping someone here will see if they can watch it okay (Xfinity) - to eliminate that this isn't a global problem.
Thanks
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