Between Friday (11/1/2024) and Saturday (11/2/2024) I noticed that the Cloud DVR usage jumped from 89% to 57%, and we didn't do any significant deletion of shows. I even double-checked the movies my record shows we had recorded but not watched yet and the TV shows I have been recording vs. what the Roku and XG1v4 are telling us is the number of recordings, and the two are very close (168 reported by both the Roku Xfinity Steam App and the XG1v4, about 166 is the number I come up with by my records, which is close enough to not explain the big drop).
Has Xfinity decided to increase the Cloud DVR hours for the DVR Service when one rents a physical DVR and buys additional hours in the form of Premium DVR Service? Or a possible calculation error in the back end showing a too-low number on the Xfinity Stream App on the Roku and also on the XG1v4? Or can I expect nearly a third of my recordings decided to have no recordings but leave the titles intact?
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