I am moving in a week (about 7 miles to a different city in the suburban area I live in), and Comcast remains my only option for TV/Internet service.
I'd like to have service transferred (I have Doubleplay only, no phone, and no need for one), and upgrade to the new X1 or whole home DVR service that I've seen advertised.
I self install, I have no need or desire for anyone to come to my house to do anything.
What is my best option?
1) Go through movers edge and self install with no upgrade, then upgrade as a separate transaction later.
2) Go through movers edge (chat convo) and ask for the upgrade along with the move?
3) Edit: Get Comcast business class internet and a separate TV package (or can you combine these)?
4) Something else?
I've always been adequately satisfied with Comcast internet and TV service, but the customer service when I have needed it has been a hellish experience (took several months to get my issues resolved last time I had to move/start service), and I want to make this as painless as possible.
Suggestions?
↧