Think Comcast customer service stinks? So does this survey
...Comcast was notable for its poor showing in our survey. In eight of the nine metrics we track, Comcast had the lowest score of all nine companies we studied. In some cases, Comcast was far behind the second-worst companies. Comcast was 11 points behind DirecTV and Verizon in how easy it was to reach a person, and a whopping 17 points behind T-Mobile in the percent of customers who said they had to go through unnecessary steps on their call.
Full article at:
http://www.technologytell.com/gadgets/139447/think-comcast-customer-service-stinks-so-does-this-survey/
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