On my first bill I called into billing and they said that I would be credited for the HBO charge. On my second bill, I was indeed credited, but only $7 out of $17 dollars. I also now have a $9.95 Additional Outlet Svc charge for a Digital Converter. When I was signing up, HBO and Streampix were free as well as 4 Digital Converter boxes.
Will I have any luck with the billing department or should I just suck this up and pay for it all?
↧