Class action lawsuit question
Has anyone in the Philly area seen their chosen benefit become active yet? Back in my October bill they said that the free PPV coupons(the option I picked), information would be sent to me between Jan...
View Article[Comcast Equip] Forced X1 "upgrade"?
Got an email from Comcast today saying "HURRY! ACTION REQUIRED BY February 11". They have been pushing to replace legacy set top boxes but is this a forced change that will make our existing legacy...
View Article[Comcast Equip] pace rng110
on the pace rng110,when you go to the main menu of the guide,what is the INTERACTIVE TV category used for?
View Article[Cust Svc] So just how bad *IS* Comcast? Should I cancel my install?
First install appointment yesterday -- the guy just never showed up. An hour after the end of the window in which he was supposed to be at my house, I left for work. I actually saw a truck coming up...
View Article[Bill] Advice for Getting a New Promotion...
My current triple play promotion is almost over. I've been with Comcast for many years, so my deal is not nearly as good as a new customer but still better than full price. Anyone have advice for...
View Article[Comcast Equip] Digital Adapter
Hi All, I'm getting conflicting answers from Comcast reps and thought I would ask. I don't use the On-demand features of the HD boxes and was wondering if the "Digital Adapter" will work for me. I am...
View Article[Comcast Equip] DCX power save mode
I recently upgraded my box from an ancient DCT-6412P2 to a DCX-3400M due to the MPEG4 change. One option in the menus is for Power Save mode. Does this do much of anything beyond shut down the drive?...
View Article[Comcast Equip] Swap a defective DTA for a replacement
I have a few questions on a SD DTA swap. I am strictly on a Limited Basic plan. Am covered by the agreement between Comcast and I believe the FCC. When Comcast went to all encrypted content. I was...
View Article[Cable Card] Is Comcast required to provide a cable card?
I signed up for new service in Chicago and was confirmed to received a cable card. (Twice - and I have emails to prove it as well as a transcript of a chat session.) Now the tech arrived today and he's...
View Article[X1-X2] X1 upgrade fee waived
So now when I log onto my Xfinity Account on the Internet, I get this popup: It basically says that they can upgrade me to X1 with Upgrade Fees waived. Is this legit? Has anyone tried this? Is there...
View Article[HD] Limited Basic and HD Channels
Yesterday I downgraded my service from Digital Economy (no HD included) to Limited Basic. In the FAQ it says the following regarding Limited Basic and HD channels: More about HD DTAs In 2013 Comcast,...
View Article[Price] Chicagoland customers help me understand what I should pay
Longtime DSLReports member but I spend most of my time in my providers forum. Could use some Chicagoland Comcast customers help/advice. I live in the NW 'burbs. Comcast has been a provider in my city...
View Article[Cust Svc] Comcast Direct
Hi all - First off, wanted to say thanks to everyone for allowing us to participate in this forum so actively. This community is wonderful and we are glad to be a part of it. I am part of the team that...
View Articlex1 boxes
why do i read here and there that if you get a new x1 box, (non-dvr) or (dvr) that you need a tech come out to install it.a couple of my friends went to my local office,picked up a box and connected...
View Article[Content] Whats up with the ex Paladia channel?
I understand Paladia (I probably spelled this wrong), changed to MTV Live, but ever since that change over all I have seen is The Movie Channel, and on the guide it states its MTV Live. Anyone else...
View Article[VOD] All Simpsons episodes available for free on demand
I discovered last night while browsing on demand that Comcast now has every Simpsons episode available. They are all free if you get FXX in your package.
View Article[Rant] Dear Comcast
Dear Comcast Xfinity, I live in an exclusive senior development with nearly 2,500 homes. For years, we have asked you for a group rate because $180 per month for your triple play package is just too...
View ArticleOutage
Hi folks, We are currently having a bit of an outage at one of our main intake hubs. I will provide more information as I get it. You may have trouble reaching 1-800-COMCAST and the majority of...
View ArticleNational non-local outage
It looks like there may be a national outage for all non-local channels. Seen posts from Colorado and Pennsylvania, and it's out here in the Chicago area.
View Article[Rant] Comcast is doing a good job of accelerating cord cutters...
Noticed this nice lovely statement. Starting Mar 3, we will increase the Regional Sports Fee from $1.00 to $3.00/mo and the Broadcast TV Fee from $3.25 to $5.00/mo. That broadcast tv fee started at...
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