Fun stuff on my November bill and insert:
Effective Jan 1, 2015 due to increased business costs, the charge for both hourly Service Calls and in-home service calls will go from $60 to $70.
My favorite, however, is the insert: "If you have a complaint regarding your cable television service or your bill, please call the toll-free telephone number listed on the reverse side of this insert, which is available 24 hours a day, 7 days a week."
Now you'd think that meant a special number to call, right ? That number to call (on the reverse side of the insert is ......... (drum roll, please) 1-800-COMCAST !!!!
Some other special stuff for those of us in Michigan, basically stating if we have a problem with our cable TV that we are allowed to file a complaint with the Michigan Public Service Commission. Ahhh, we've always had that option :D.
So we have that number on the insert to call about our bill that's available 24/7, huh? Comcast is having billing available 24/7? Wanna bet that Billing is NOT going to be available 24/7 after all .....
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