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[Connection] Video and sound breaking up - weird

Even the commercials are coming on in the middle of the live action, but pixalating badly. Great Saturday football on three different channels and they are ALL breaking up. I had to shut off audio because it was so bad. Main gripe, go to Comcast account, try to get support. Follow a link that first checks your account is up to date - okay....then checks for "outages" in your area - none......then checks your box and restarts it. 'did the problem go away?" - NO! ....then "an error has occurred". Then it says you'll be connected to chat with an agent - you get a BLANK WHITE SCREEN. Thanks Comcast, I wish you guys had to navigate your terrible support. Once, just once!

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