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[Rant] AWFUL

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x1DVR simply wouldnt respond today, so i power cycled and it didn't fix the issue. Called and to my surpise after going throug 5 minutes of the system...it gave me a busy signal 7 calls in a row. What a complete and utter joke. There is a problem literally every day with this x1...and now the system isn't available to call in. I understand they'll be "bugs". But this is flat out unacceptable. I'm not paying for the past week because i'm not getting the service I paid for plain and simple. How hard can it possibly be to either make sure a product is ready, or make sure support is available?

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