XI5 wireless set top box
I added an extender to my xfinity network due to weak coverage in my house (basement and bedrooms on the other side of my house from my modem/router. It works great. I have a XI5 wireless set top box...
View Article[Comcast Equip] getting a new XG1v4 box
I will be getting a XG1v4 box on 2-22-18, which will be replacing my existing basic X1 box. Looking through the limited documentation of the XG1v4 box I observe that it has 2 hdmi ports. I can't make...
View Article[X1] Voice input does not work on X1 DVR
The voice input on my Moms X1 DVR does not work on the DVR. It works fine with the two satellite boxes and their remotes. I re synced it to the DVR and that did not fix it. Is it possible that the...
View Article[Install] Exchanging Equipment
I have the original equipment I received when I first switched the X1. I have the main box and the tiny ones for the other TV's. I have been having problems over the weekend and it was suggested that I...
View ArticleCBS SD not letterboxed?
I was watching the live finale of Celebrity Big Brother last night at my girlfriend's house. She still uses a Motorola DCT2500 set-top box. Anyways, the program was being shown in a 4:3 "center-cut"...
View Article[Video] Delay to Watch Xfinity Streaming of DVR Shows Being Recorded
I have been noticing this as more & more prevalent lately. I will go to my PC to watch a program that is recording on my DVR. I go to the Xfinity web site, click on the show and if it has not...
View Article[X1] New Voice Remote coming soon - the XR15
  This Comcast Voices blog post today mentions, and has a photo of, the "forthcoming new remote" - the XR15 voice remote for X1: Red Dot Award Recognizes Comcast for Simple, Elegant Products...
View Article[Install] Xi5 requires a professional install?
I called Comcast today and wanted to get an Xi5 for a TV that cannot have coax run to it and the tech support rep was building the order for an SIK then transferred me to loyalty to see if they would...
View Article[Content] Copy programs from YouTube
I am on Comcast with the X1 Platform. Have a 65 in. Samsung HDTV , can I copy YouTube programs to my external DVD recorder?
View ArticleDowngrade From Triple Play To Double Play
Upon chatting with a Xfinity rep regarding downgrading my service to phone and internet. They informed me that a tech would be dispatched to disconnect the line for TV service. I questioned them on...
View Article[HD] Disney JR SD vs HD
Came across something today that had me curious so thought I would ask here for clarification. Young granddaughter visits and likes to watch Disney Jr of Nick Jr. AFAICT both Disney Jr and Nick Jr are...
View Article[Video] Periodic video/audio freezes
Starting Sunday evening I started seeing pauses in the video/audio where video/audio freezes for a second and then jumps ahead as if the signal was lost of something, yet when I check the signals and...
View Article[X1] Xfinity X1 now available to New Customers
I just heard a brand new radio commercial for the new Xfinity X1 cable box on local radio station 94.1 WIP Sports radio. But like others have said its currently only available for new residents and...
View Article[X1] Comcast to Stream NPR to X1 Boxes
Adding another OTT option to the mix, Comcast will soon start to offer content from National Public Radio on its X1 set-top box platform. Comcast, in the "coming weeks," plans to offer a TV-optimized...
View Article[Connection] My Screen freezes, loses conectivity..
Help, my Screen freezes, or I loss X1 connectivity at least 2 times every three days. The techs tell me that my signal is fine, but that does me no good, what else can I have done? thank you, Pat
View Article[Bill] Broadcast Fee
Just switched to TV+internet from internet only. A box showed up at my door a few days later, I opened it and found a janky old SD-only box that still had the same interface I remember from 1997(!). I...
View Article[Cust Svc] New service
I am trying to navigate the Comcast.com site in order to piece together a bundle of TV and Internet. I am having difficulties doing it. I do not think the bundle of Gig internet and TV exists in my area.
View Article[Comcast Equip] XR2 Freezes with Magnavox TV
We received a new XR2 remote for our HD DTA. I programmed it earlier today and everything seemed to be working. Just a few minutes ago, I noticed that the remote freezes up after pressing the volume...
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