[Cust Svc] This is stunning...I am absolutely baffled this is happening
Five and a half weeks, no service. No lifeline phone service, no internet service, no cable tv service. I have called Comcast 9 times over the past 5.5 weeks, and they have gotten me to eventually hang...
View Article[X1-X2] To Upgrade or not to upgrade - X1 Anyroom DVR
I am battling with this one. Current configuration.... 1 Anyroom DVR, 3 client boxes, and one stand alone HD DVR. Even though I asked the CSR 3 times about the functionality of the new X1 Anyroom DVR,...
View Article[X1-X2] Got my friend X1 DVr with only tv service
Just wanted to inform you guys that i did the same things to her account that i did with mine to get x1 without upgrading to double or triple play. they way i did it was to get a dvr upgrade. then chat...
View Article[Cust Svc] Comcast keeps routing customer calls to my personal cell phone!
Someone please help! For the last year I have been getting constant calls from people that think I'm a Comcast Business Account representative. They call my emergency Air Force cell phone number that...
View Article[X1-X2] Xfinity X1 now available to New Customers
I just heard a brand new radio commercial for the new Xfinity X1 cable box on local radio station 94.1 WIP Sports radio. But like others have said its currently only available for new residents and...
View Article[X1-X2] New Features for X1
Comcast today at the the cable show unvieled some new features ,some have been talked about in the past years,others are completely new and one explains that mysterious app that was on one of the...
View Article[Content] Comcast to drop Weather Scan 6/12/14
My current bill dated 4/23/14 notes, "Effective 6/12/14, Weather Scan will no longer be available on Channel 131 in Digital Preferred Package." I'm not sure if this means it will be totally unavailable...
View Article[Content] the weather channel local on the 8s changes?
I've been hearing on the weather channel for the past month about major changes coming to local on the 8s soon. What changes are happening? I've switched to directv but my family still has Comcast just...
View Article[Content] hd weather channel local on the 8s
Well this morning i woke up to the new HD lo8s, its okay. However for some reason Comcast thinks wayne nj, is close enough to Princeton to share the same weather star. Why not just have one weather...
View Article[Comcast Equip] New Xfinity Hook-up No Audio through Receiver
Xfinity X1(?) --> Yamaha RX-V467 --> Olevia 247FTHD TV = Video/No Audio Xfinity X1(?)--> Yamaha RX-V467 Pass-through (Standby Mode) --> Olevia 247FTHD TV = Video + Audio Scratching my head...
View ArticleX1 ERROR CODE XRE-22 SRM-4 when trying to access ondemand...
I get this error almost every time i try to watch something ondemand. Anyone experience this or know a fix?
View ArticleUpdate Unsuccessful : The set-top box was unable to request...
an updated version. I get this when trying to Update Version under About using the remote. Shouldn't it say "Your version is up to date"? Anyone know a fix. Rebooted and got signals sent but didn't fix.
View Article[Content] Channel Notices in April Bill
Program Correction Notice: Canal 52MX will not be removed from your channel lineup. We apologize for any inconvenience. Effective March 28, 2014 Shalom TV On Demand will no longer be provided by...
View Article[X1-X2] X1 Anyroom via ethernet not MOCA?
I want to switch to Comcast from RCN but I need Anyroom access in my upstairs bedroom which has ethernet but no coax and running coax is not an option. With RCN I have a Tivo Q DVR host and the Tivo...
View Article[Comcast Equip] TV Ad says Watch and Record 15 shows at 1 time!!!
I just saw a TV ad from Comcast that said you can now watch and record 15 shows at 1 time. Anybody know what this is all about?
View Articleohio systems going to charter after merger with time warner.
It's been confirmed that all ohio systems will be charter systems. Does this mean northern west virginia systems also since we are on the same headend ? edit: realized those systems will be charter not...
View Article[Rant] COMCAST / CHARTER DEAL: THIS JUST SUCKS
I just got X1 and Extreme 105 and have been loving it. Now it looks like I will lose it and be stuck with Charter which I have no knowledge of. Comcast/Charter cable deal: More details on impact to...
View Article[X1-X2] X1 recorded program info
Previous iterations of the X1 software, you could press info twice on the "for you" or "recordings" screen. First press gave the watch/delete/options bar, second gave the description. I can't find a...
View Article[Cust Svc] Calling back
Has anyone ever been told by Comcast that they will be called back in a certain period of time and they actually call? I have now in the past 2 days been told by 2 different departments that someone...
View Article[Connection] Complete loss of service
Very quick backstory so the facts are on the table: - Wired house with RG6 in Nov. Following week Comcast installs X1 DVR and 2 other boxes. Wire run from pole to house as house had never been wired...
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